Quality Management System Policy
The management of teCH4+ considers quality a priority element and is committed to providing the best service that meets the demands of the interested parties in this regard, as well as the levels established in current legislation and internally. This fundamental purpose is achieved progressively through the participation and responsibility of everyone in the company's activity.
At teCH4+ we are committed to staying at the forefront of the service we provide, being able to continuously offer new services and solutions to our customers, based on the fulfillment of the following objectives and principles:
- Quality management as a basic principle of the Organisation, establishing and developing a Quality Management System based on the UNE-EN-ISO 9001 standard.
- Optimize our processes, doing things right the first time and providing a better quality of service to customers that at least meets their expectations and exceeds them, whenever possible, also considering both profitability and business growth.
- To take maximum care of the details in the projects and installations carried out, using the latest available technologies, with the commitment to comply with the applicable legal and regulatory requirements, as well as the deadlines foreseen in the execution of the works, to achieve the full satisfaction of the client and the rest of the stakeholders.
- To constantly improve our organisation, thanks to the effort and work of a professional team committed to quality and compliance with the ISO 9001 standard, assuming its responsibilities, as well as to implement this culture of quality and commitment to it in all employees and suppliers.
- Integrate and encourage the participation of all levels of the organization through the training and information of personnel, committing to the control, prevention and/or mitigation of the risks identified and the fulfillment of the established objectives and goals.
- To raise awareness among each and every person in teCH4+ about the importance of quality and compliance with commitments, including the applicable quality requirements that are identified by the stakeholders in the Quality Management System.
- To ensure that legal, regulatory and customer requirements relating to the quality and service provided, as well as any other requirements entered into with stakeholders, are met.
Likewise, the Management declares mandatory compliance, in all areas of the company, with the Quality Management System implemented, as well as delegates to the Coordinator of the QMS the implementation, development and updating of the Management System, granting him at the same time the authority, freedom and the necessary means.
Finally, the Management undertakes to review both the Quality Management System Policy and the Objectives and Goals to adapt them at all times to a continuous improvement of the effectiveness of the system, as well as other specific commitments relevant to the context of teCH4+.
