Quality Management System Policy
The Management of teCH4+ considers quality a priority and is committed to providing services that fully meet the expectations of stakeholders, complying with applicable legal, regulatory, and internal requirements. This commitment materialized through the active involvement and responsibility of all the people involved in the company's activities.
Scope: The teCH4+ Quality Management System covers the design, development, execution, maintenance and sales of industrial process engineering projects, in accordance with the requirements of ISO 9001:2015.
At teCH4+ we are committed to high quality standards and innovation in our services, which include consultancy, feasibility studies, turnkey thermal hydrolysis and pasteurization plants, as well as maintenance services. We seek to continuously improve our offer and adapt to the needs of our customers, based on the following principles:
- Quality Management: Establish and develop a Quality Management System based on the UNE-EN-ISO 9001 standard as a fundamental principle of the organization.
- Process Optimization: Improve our processes at an organizational level and in project management, ensuring efficient execution, service quality, and exceeding customer expectations, while always maintaining profitability and business growth.
- Attention to Detail: Guarantee the highest quality in our projects and facilities, using our own advanced integrated thermal hydrolysis (i-HT) technologies and ensuring the quality of the resulting biosolids. In addition, we are committed to sustainability and social responsibility, providing innovative solutions to efficiently manage organic waste and contribute to the Sustainable Development Goals. We strictly comply with applicable legal and regulatory requirements, as well as established deadlines.
- Continuous Improvement: Enhance the evolution of our organization through the efforts of a professional team committed to quality, promoting a culture of constant improvement aligned with the principles of the ISO 9001 standard, including the identification and management of risks and opportunities to optimize our performance.
- Participation and Commitment: Encourage the involvement of all levels of the organization through training and communication, ensuring risk management, prevention, and mitigation, as well as compliance with the established objectives and goals.
- Quality Awareness: Raise awareness among the entire teCH4+ team about the importance of quality and compliance with the commitments made, including the requirements identified by the stakeholders in the Quality Management System.
- Regulatory Compliance: Ensure strict compliance with legal, regulatory, and customer requirements regarding quality and service, as well as any other commitments made to stakeholders.
The Management mandates compliance with the Quality Management System implemented throughout the company and delegates to the QMS Coordinator the responsibility for its implementation, development, and updating, providing them with the authority and necessary resources to do so.
Finally, Management undertakes to periodically review the Quality Management System Policy, as well as the objectives and goals, to ensure the continuous improvement of the system’s effectiveness and its alignment with teCH4+’s context and challenges.
